HELP: Create a new support item

October 19, 2007 in Help, SourceForge Help Leave a reply

HELP: Create a new support item

 
To create a new support item:
 
 
  1. Login: Contact Lead Free Design if you need your login information 
  2. Select your project from the list
  3. Click on TRACKERS on the menu bar
  4. Select the SUPPORT TRACKER from the list
  5. Create a new ARTIFACT (item).  See the EXAMPLE artifact for help
  6. Attach any supporting documents as ATTACHMENTS
  7. Save
 
Note: Only one document may be physically attached to an
Artifact (item). Multiple Documents can be logically attached to any
ARTIFACT by uploading the documents to the project DOCUMENTS section,
making note of the Document_Id, and associating the uploaded document
to the ARTIFACT


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